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SHIPPING POLICY
PAYMENT POLICY
SIZING INFORMATION
TIPS ON SEARCHING OUR STORE
ABOUT OUR STORE
REFUND POLICY
AVAILABILITY OF ITEMS - WHAT HAPPENED TO THE ITEM I WAS LOOKING AT?


SHIPPING POLICY
We appreciate your business and you will be notified and information in every step of the transaction. You will receive an invoice your purchase(s), a receipt of payment and a confirmation of shipping. Very important: we can only ship once a week. Usually Monday afternoon or Tuesday morning. It is important that payment is received before the shipping schedule for that week, otherwise the item(s) will be placed back in the inventory. BEFORE MAKING MULTIPLE PURCHASES NOTE: We combine shipping. However we require all items to be paid under a single transaction. Shipping for multiple items is calculated by weight. If you have any questions, please send me an email at: bbellasplace@yahoo.com

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PAYMENT POLICY
We take paypal payments, this is the fastest way to proceed with the transaction. Once payment is received, we quickly proceed to ship your item. we will send a confirmation that your item has been shipped and include the tracking confirmation Unfortunately due to massive amount of non-payments we are no longer accepting personal checks or money orders. We are sorry for any inconvenience but we are unable to keep holding merchandise for customers who do not bother to pay :( We require payments within 3 days, we will send a paypal invoice with total of purchases including combined shipping.

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SIZING INFORMATION
Please pay close attention to the sizes on all items prior to purchase. In regular departments stores you have the opportunity to grab a series of garments and try to to ensure the perfect fit. Online stores are different, you do not have the opportunity to try-on the items for the perfect fit to ensure a great online shopping experience for you, you must "Know your body and your measures". In my years of retail, I have worked with different labels and makers and I have discovered that sizes measures vary widely -- even within the same maker!! -- Upon measuring items over and over I have come to get used to the fact that two different skirts one size 7 and another size 11 will have the same waist measurement of 29 inches!! -- Add to this the style of the item, column or A-line styles are much more accommodating than a snug sheath. So, if you fall in love with an item from our store please pay close attention to the measurements we provide. The items are measured on top of a flat surface, measures are taken in inches across from side to side then the number is multiplied by 2 to account to provide the full diameter of the item. The measurements provided in the ads are usually a tad smaller than the actual measure (unless I specifically marked it as "actual"), this under-measure allows proper fit for a garment. For example, a skirt advertised as 36" is most likely a 37-38" inch measured flatly, this measure ensures the item will fit great on a lady whose hips measure 36". Please feel free to send us an email to bbellasplace@yahoo.com if you have any questions.

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TIPS ON SEARCHING OUR STORE
Our items have been sorted out mainly by sizes and measurements. Our Ecrate Mall provides a robust internal search engine which we utilize to help you find your items quickly. To maximize our searches here are the key categories for our items: Small sizes: This category contains xxsm to Sm/Med sizes - from 0 to 6. Medium sizes: This category contains Med/Med to Med/Lrg - from 6/8 to 12 Large sizes: This category contains Lrg to Xlrg - from 14 - 18 Plus sizes: This category contains items XXLrg to XXX+- 20 and over sizes Petite items contain the word PETITE on the title so feel free to search for the entire word. Other key-words: We strive to provide other descriptive words on our titles to allow a narrow search if required. Colors: Basic color names are provided in the title (example: Red). More descriptive tones may be available within the description of the item (example: Ruby red, Blood red, brick red) Type: Our titles are descriptive of the type of item: Dress, suit, pants, skirt , jacket, coat etc Occasions: In most part we will attach an occasion descriptive on the title if space is available such words will describe the occasion most suitable for the item: Career, Work, Casual, Formal, Cocktail, party, summer, fall, winter, floral, etc. Quick Examples: Looking for a summer dress in size 4? Your best search engine would be: Size 4 summer dress Looking for all Petite's under the Medium category? Go to Advance Search: http://boutiquebella.ecrater.com/advsearch.php Choose the Medium category Enter the work Petite in the title We hope the above tips make your searching and shopping easy and enjoyable, as always we are delighted to hear your comments or questions at: bbellasplace@yahoo.com

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ABOUT OUR STORE
--------------------------------------------------------------------------- Boutique Bella New and Gently Used/Consigment Clothes and jewelry -------------------------------------------------------------------------- Welcome! Our boutique offers new & gently-used clothes and pretty jewelry. We offer a variety of size, styles, known classy brands and totally unique items. Please check our FAQ files for answers to your sizing, shipping, payment questions. Bon Shopping! /Boutique Bella

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REFUND POLICY
We are unable to take returns or refunds. Our prices are very competitive based on the brands and the great condition our items are in. We ensure all items are clean, with no stains, odors, or discolorations (any discrepancies will be disclosed on the ad). We provide measurements for every garment and take several pictures. If an item is grossly misrepresented we can work on a store credit based on the specific circumstances. Returned shipping is not refundable. We want you to be satisfied with your item, so please, if you have any questions about a specific item please send us an email, we will be happy to provide extra pictures at your request and answer any questions.

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AVAILABILITY OF ITEMS - WHAT HAPPENED TO THE ITEM I WAS LOOKING AT?
We try to keep at least a large inventory ongoing on our ecrate store to provide you with a good array of items, however these items are also available to our local customers so many items move quickly. Once an item is sold we will do our best possible to delete from ecrater. If you cannot longer find an item you had an eye-on, it has been sold :( The availability of our items is mostly one of a kind, once the item is sold we rarely get a second item of the same style/color/size. So you see something you like? better grab it quickly or someone else may snag it before you do.

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Last Updated: 29 Sep 2011 21:24:00 PDT home  |  about  |  terms  |  contact
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